Wednesday, April 25, 2007

Anxiety/Uncertainty Management

When meeting someone new, several questions may pop into my head: Who are they? Will they think I'm strange if I start talking to them? Will they acknowledge me? This feeling makes me nervous and anxious, but after we make it through the introductions, the feeling subsides. The anxiety/uncertainty management theory concentrates on the introductions of meeting someone new, especially with interactions between different cultures (a basic cause). There can also be superficial causes or the moderator level.
There are four levels of the moderator: unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. I always try to be conscious competence when speaking to someone new, but I usually find myself under conscious incompetence because I know I am doing something wrong and I have to find a way to fix the problem. During a culture meeting I had the first day of school, I felt nervous and anxious. One of their representatives from a student organization (which I was unaware of because it was the first day and I just wanted popcorn), I just agreed to several questions even though I had no clue what she was saying. The discomfort I felt lead into gifts and emails from the group during certain holidays, and I never had the courage to confess I did not belong in their group due to religion reasons. Although I was not trying to fix the problem, I was still under conscious incompetence.
Superficial causes covers several reactions to the meetings that cause anxiety and uncertainty. I agree with one of the axioms that related to connection with strangers. If I attracted to someone, I feel more anxious and uncertain which is the opposite of the axiom which states that the higher the attraction, the less uncertain someone should be.
There is a lot of information that goes into this theory. The superficial causes has several axioms that overwhelm the topic under the theory and I have a hard time taking it all in.

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